WHAT DETERMINES THE CLOSING OF OUR VENUE
The Journey Home will remain open for any date that is legal to be open.
WHAT MAKES IT ILLEGAL FOR THE VENUE TO BE OPEN
In times of emergency, a governing power over a business (such as a city or county) may issue an “Order” in response to the emergency. An “Order” is enforceable by law and carries consequences to a business who violates the Order. For this reason, we are forced to close for weddings or limit participants ONLY when an “Order” is in place for the government agencies that govern The Journey Home (eg. The City of Dearborn & Buchanan County).
WHAT DOESN’T MAKE IT ILLEGAL FOR OUR VENUE TO BE OPEN
Each level of our government (national, state, county and city) has issued a “recommendation” to follow the advice of the CDC. A “recommendation” is not enforceable by law and is intended to help guide the best practices of a populace. The Journey Home will make every effort to follow these recommendations for the safety of our customers. However, we cannot enforce them with our customers unless there is a legal Order in place.
REASONS WHY THE JOURNEY HOME WILL REOPEN WHEN IT IS LEGAL TO DO SO
We recognize that although it may seem like a risk to host any gathering during this crisis, we want to do our best to facilitate the much needed services for couples needing to solemnize a marriage. There are various circumstances in which couples need to keep their wedding dates. Military deployments, terminal illnesses, financial, insurance, and several other reasons make it riskier for some couples to wait to get married. We want to be sure we are here for each and every couple who needs our services as long as we are legally able to provide them.
WHY BOOKING DEPOSITS ARE NON-REFUNDABLE EVEN DURING A PANDEMIC
The purpose for the non-refundable deposit is to insure your date and to pay our team for managing your booking. In the event a couple abandons their event (for any reason), the booking deposit covers a loss of income for the venues we manage and covers expenses for the work already done leading up to the rental. Even when couples cancel (yes even during a pandemic), our venue and event management team still needs to be compensated for the lost revenue we would have made if another couple had booked and kept that date as well as their hard work managing your event details as well as all event consultations and communications leading up to your cancelled event.
EVENT DATES CANCELLED DUE TO GOVERNMENT MANDATED BANS
Couples who have a date that has been affected by the Government issuing an Order to ban weddings (meaning it is illegal for The Journey Home to facilitate the wedding) may contact The Journey Home on what options are available to them at that time. Couples will be able to reschedule their event at no cost to them. Additionally, depending on the event location, package and amounts already paid to The Journey Home, couples may (at our sole discretion) be able to receive refunds for canceled services, but will not be eligible for refunds for deposits.
EVENT DATES OUTSIDE THE GOVERNMENT MANDATED BAN
Couples who feel it is unsafe to host their event due to the Coronavirus may choose to postpone their date. There will be an additional date change fee of $1,500 and only certain months and days will be available.